You can add both notes ABOUT tenants (that are not seen by them) and also notes FOR tenants, that can be see by them. However, they will not be notified that there is a note about them. For every tenant you can input some notes not seen by them. Each time you create or renew a lease you can make notes, again for your own benefit. You can also add notes every time you enter a payment (e.g. John promises to get the remaining $500 to us by Tuesday) which WILL be seen by the tenant on their emailed receipt.
You can also upload digital documents and have these linked either to the Tenant (to which the tenant will have access through their Tenants’ Portal, e.g. a scanned copy of their lease) or to the Building or Rental Unit (to which the tenant will NOT have access) – e.g. warranties, maintenance contacts etc.